Canosept - FAQ

We recommend cleaning your dog's ears with the Canosept Ear Care Finger Pads three times a day for 1 to 2 days at the beginning. Afterwards, you can use the ear care finger pads once a day until the ear canal is clean. To keep the ears clean permanently, twice weekly application is recommended.

As a supplement to the Canosept Ear Care Finger Pads , use Canosept Ear Cleaner as a solution. Apply the ear cleaner weekly for regular preventive treatment in dogs prone to otitis externa (earworm). Dogs with a lower risk of otitis should be treated with Canosept Ear Cleaner every 14 days as a preventive measure.

With the practical Canosept Ear Care Finger Pads , regular cleaning of your dog's external auditory canal is particularly uncomplicated. Due to the special shape of the finger pads, you intuitively follow the dog's ear canal when using them, so that the risk of injury is very low. Use a clean finger pad for each ear.

When cleaning with Canosept Ear Cleaner, make sure that the solution is introduced into the ear at hand temperature and that you take the time to massage the solution into the ear for about 1 minute. The dog will shake out excess ear cleaner with dissolved earwax and dirt itself. For this reason, it is best to use the ear cleaner outdoors.

Caution: Never use a cotton swab or ear tweezers when cleaning the ears. This is an unpleasant and painful procedure for your dog. Frequent consequences are injuries to the sensitive skin of the auditory canal, caused by defensive movements of the animal. The success of this method is also doubtful, because it often only pushes the earwax together in the lower area of the auditory canal, where it then remains as a solid plug.

Otitis externa is an inflammation of the external auditory canal, also popularly called "ear squeeze" or "ear worm". The main cause is the particular predisposition to eczema of certain breeds of dog, as well as long and dense hair on the ear or a heavy coat (e.g. spaniel) that closes the ear canal. Otitis externa is also characterised by increased production of earwax, hardened earwax, ear mites or accumulations of dirt that have entered the ear.

The first signs in the animal are ear shaking and scratching of the ear, a reddening of the skin of the external auditory canal (inner ear lining), associated with increased warmth of the auricle. In addition to the redness, there may also be swelling with itching, and in some cases there is also increased production of brown-black earwax, which gives off a typical foul odour. If otitis is not treated, a purulent, very painful ear infection develops, which considerably impairs the general condition and, as it progresses, can spread to the inner ear and lead to permanent damage. To keep an animal healthy, preventive treatment is an important task of the dog owner. For regular prevention in dogs prone to otitis, weekly cleaning with Canosept Ear Cleaner is recommended.

Yes, as the ear care finger pads are not inserted deep into the ear, they can be used on any dog or dog ear size.

Unopened, Canosept Finger Pads have a shelf life of several years. Once opened, they should be used within three months.

For cats, we recommend using the matching Felisept finger pads.

The eye care as a pad or solution can be used as needed, regular use over a longer period of time is recommended in case of coat discolouration. Canosept Eye Care can also be used to prevent tearing and inflammation.

Yes, with regular use, the discolouration around the eyes, which mainly occurs in dogs with light-coloured fur, will become lighter again after some time and new discolouration can be prevented by the reduced tearing of the eyes.

Gently wipe the area below the dog's eye by always moving the eye care pad or eye care as a solution with a cotton pad away from the dog's lower eyelid across the face. Avoid direct contact with the eyes when doing this. Care for the eye by grooming from the outer to the inner corner of the eye, i.e. towards the corner of the nose of the eye.

Unopened, Canosept Eye Care Pads have a shelf life of several years. Once opened, they should be used within three months.

For cats, we recommend using the matching Felisept pads.

It is recommended to use the dental care spray or dental care finger pads daily after meals to achieve the best effect.

No. The Canosept Dental Care Finger Pads ensure comprehensive, fast and practical dental care. The use of the dental care spray also ensures comprehensive and improved oral hygiene.

The dental care finger pads contain a light mint oil that is perceived by the dog. Therefore, slowly get your dog used to the new smell, taste and structure of the finger pad. This guarantees a relaxed application.

Unopened, the Canosept Dental Care Finger Pads can be kept for several years. Once opened, they should be consumed within three months.

For cats, we recommend using the matching Felisept finger pads.

Healthy dog paws are rosy-soft and free of cracks. However, your dog's paws are exposed to different surfaces on a daily basis; depending on the season, there is also heat, cold or road salt. To keep the paws supple and soft at all times, it is recommended that Canosept paw care is firmly integrated into the grooming routine.

Canosept Paw Care is formulated so that it is absorbed after a short massage and hardly any residue remains on the paw. Licking the paws is therefore not a concern.

Canosept wound spray is ideally suited for the treatment of small, superficial wounds. It supports wound healing and also prevents possible infections. 

No, the Canosept wound spray does not burn. It is comparable to gentle sprays for wound treatment in humans. Please note that the spray is not sprayed into the eyes, mouth or on mucous membranes.

Yes, Canosept wound spray can also be used on cats and other pets.

Canosept Wound Spray is colourless and leaves no coloured residue on the skin or coat.

In any case. It is best to expose the skin to be cared for a little by brushing the coat to the side. Depending on the density of the coat, the skin care spray can also be lightly massaged in. Once it has dried, any residue can simply be brushed out.

The skin care spray regenerates and cares for various skin irritations, soothes itching and also helps to care for the skin after a pest infestation, for example.

First of all, the cause of the skin disease should always be treated. ARDAP products for the control and prevention of fleas and ticks are particularly suitable for this. After the acute pest infestation, the skin care spray helps to regenerate and care for the skin.

Definitely. Both short and long coats need regular grooming to prevent matting and to protect both the coat and the skin from dirt. The coat care spray makes it easier to comb and protects the coat from getting dirty.

The coat care spray can be used for acute, stubborn matting. Apply Canosept Coat Care Spray to the entire surface and massage into the coat. After a few minutes, comb through carefully. Repeat this procedure regularly.

If you simply want to maintain the shine of the coat, dampen the freshly washed coat lightly with the spray, let it dry briefly and then comb it through.

The herbal active ingredients from valerian and lavender have a calming effect on dogs. Used either permanently with a collar or as a spray when needed, it can help calm the dog in stressful situations.

Canosept Home Comfort is available as a collar and can be worn permanently. Alternatively, the Canosept Home Comfort spray can also be used to facilitate transport to the vet, for example, or to wet anxiety/stress areas in a new environment with it and thus provide relaxation.

The Canosept Home Comfort collar will keep your dog calm and relaxed for up to 30 days.

Yes, the smell is also usually perceived positively by humans. It is significantly less when using the Canosept Home Comfort collar than when using the spray.