Felisept - FAQ

Felisept's eye care pads can be used as needed. For coat discoloration, regular use over a longer period is recommended.

Yes, with regular use, the discoloration in the eye area, which occurs especially in cats with light fur, will lighten again after a while and the reduced watering of the eyes can prevent new discoloration.

Lightly wipe the area below the eye, always moving the eye care pad across your cat's face, away from the lower eyelid. Avoid direct contact with the eyes. Care for the eye by working from the outer to the inner corner of the eye, i.e., toward the corner of the nose.

Unopened, Felisept eye care pads have a shelf life of several years. Once opened, they should be used within three months.

For dogs we recommend using the appropriate pads from Canosept .

We recommend cleaning your ears with Felisept Ear Care Finger Pads three times a day for one to two days to begin with. After that, you can use the ear care finger pads once a day until the ear canal is clear. To keep your ears permanently clean, we recommend using them twice a week.

With the practical Felisept Ear Care Finger Pads, regular cleaning of the external ear canal is particularly easy. The special shape of the finger pads allows you to intuitively follow your cat's ear canal, thus minimizing the risk of injury. Use a clean finger pad for each ear.

Caution: Never use a cotton swab or ear tweezers when cleaning your cat's ears. This is an unpleasant and painful procedure for your cat. A common result is injury to the sensitive skin of the ear canal caused by the cat's defensive movements. The success of this method is also questionable, as it often only pushes the earwax into the lower part of the ear canal, where it then remains as a solid plug.

Yes, since the ear care finger pads are not inserted deep into the ear, they can be used on any cat.

Unopened, Felisept Finger Pads have a shelf life of several years. Once opened, they should be used within three months.

For dogs, we recommend using the appropriate finger pads from Canosept .

For best results, we recommend using the Finger Pads daily after meals. Gradually accustom your cat to the taste and texture of the finger pads. This will allow for a relaxed approach and help prevent injuries from your cat's sharp teeth.

No. Felisept Dental Care Finger Pads ensure comprehensive, fast, and convenient dental care.

The dental care finger pads contain a light mint oil that your cat will notice. Therefore, slowly get your cat used to the new smell, taste, and texture of the finger pads. This will allow for relaxed use and help avoid injuries from your cat's sharp teeth.

Unopened, Felisept Dental Care Finger Pads have a shelf life of several years. Once opened, they should be used within three months.

For dogs, we recommend using the appropriate finger pads from Canosept .

The active ingredient in Felisept Home Comfort and Felisept Family Comfort is derived from catnip (Nepeta cataria), a plant in the mint family, which also includes various types of mint. The plant gets its name from the attractive and calming effect it has on cats, triggered by the substance nepetalactone. Nepetalactone calms the animals even in socially and territorially triggered stressful situations. Clinical studies have shown that the special concentration of ingredients in Felisept Home Comfort and Felisept Family Comfort led to calming and a reduction in signs of stress in cats after just a few days. The studies showed that the calming effect of nepetalactone on the cats increased the longer the product was used.

Urinating in the home is often a symptom of stress. A new addition to the family, a new pet, or even a completely new environment can be the cause. Felisept's Home Comfort and Family Comfort products help your cat adjust to the new situation, thus reducing the feeling of stress.

Here, it's important to distinguish between the different products and their application methods. The calming collar is worn continuously and therefore releases the active ingredient continuously. Both the Home Comfort and Family Comfort vaporizers continuously release the calming active ingredient from natural catnip. All of these products are suitable if the stress for the cat stems from a new spatial situation or a change in the family composition of people and/or animals.

Alternatively, the calming spray can be used selectively, at home or on the go, to relax in frightening situations.

In general, the longer the product is used, the more effective it becomes. The duration of effectiveness is approximately 30 days. If stress symptoms persist after this time, it is recommended to continue using the product.

Both the Felisept Calming Collar and the Felisept Home Comfort or Family Comfort Vaporizer are effective for up to 30 days. The Felisept Calming Spray (30ml or 100ml) should be applied to the affected areas daily if possible.

Natural catnip has a positive effect on all adult cats.

The decisive factor here is the reason why you want to use a calming product.

Calming spray: With Felisept Home Comfort Calming Spray, you can help your cat reduce the stress that leads to behavioral problems. The calming spray can also help relieve stress, which can manifest itself in behaviors such as persistent scratching and biting, unwanted urine marking, as well as anxiety, loss of appetite, and aggression.

Calming collar: In domestic cats, stress often results from territorial disputes or living with other household members—for example, when another pet or person moves in. Changes to the familiar environment and any situation perceived as constraining or frightening can also trigger stress (e.g., transport to the vet, travel, fireworks, thunderstorms, etc.). The Felisept Home Comfort calming collar for cats is an easy-to-use and comfortable solution for calming your cat. When placed around the cat's neck, the collar continuously releases an extract of the scent of catnip (Nepeta cataria).

Home Comfort / Family Comfort Vaporizer: The Felisept vaporizer can be used in households with one cat (Home Comfort) and in multi-cat households (Family Comfort). The active ingredient from the natural catnip is distributed throughout the room through vaporization, thus replacing the need for a calming collar.

Yes, the products can be combined very well. For example, if the Home Comfort or Family Comfort vaporizer or calming collar is used at home, the areas that are frequently marked (e.g., sleeping areas, baskets, scratching posts) are suitable for targeted spraying with the Home Comfort calming spray. Using the Felisept Home Comfort calming spray is also ideal and particularly easy when traveling, during transport to the vet, or when traveling in the pet carrier.

Yes, the active ingredient in natural catnip is safe for pet owners. Catnip is also used as a medicinal herb for humans.

Many people find the scent in the room pleasant. If the scent is bothersome, we recommend using the Felisept calming collar.

There are no reports of intolerances to the active ingredient in natural catnip in other animals. If you prefer a targeted application for your cat, we recommend using the Felisept Calming Collar or Felisept Calming Spray for topical application.

No. The natural catnip in Felisept Home Comfort and Family Comfort products has an attractive and calming effect on cats. Addiction has not been reported.

We recommend choosing an outlet that's inaccessible to children and out of reach of your pet. The outlet shouldn't be covered, such as by a curtain.

The Felisept calming collar can be adjusted to the desired length. It can only be opened by cutting it or pulling hard at the predetermined breaking point. If the cat gets caught, a safety lock ensures that the collar automatically breaks at the predetermined breaking point.

To ensure the vaporization of the ingredients, the surface of the vaporizer reaches high temperatures. Do not touch it during or immediately after use.